Quality Policy

Quality Policy

The main principles of Otokar’s quality policy are to:
 
  • With the cooperation of customers; to define the customer needs and expectations, to recommend alternative solutions and implement them
  • Support the continuity of customer satisfaction by means of after-sales services
  • Monitor and apply the new technologies and quality techniques to maintain the best product quality
  • Spread the total quality philosophy throughout the company and establish the necessary infrastructure of the philosophy. In order to ensure all employee contribution organize training activities
  • Organize and perpetuate efforts that minimize the number and cost of failures; and its continuity